Compliance Center

Kenneth Evans, NREMT-I

Designated Privacy Officer

Welcome to the compliance center.  Compliance, privacy and security issues can become complicated and often the language can be confusing.  We have created this page to present required and most requested information.  Our Required Notices are provided in PDF format and you will need a PDF reader to view and download.  These documents are also printable and we welcome you to download and print for your reference.  If there is anything further we can help your with, please reach out to us by visiting our “Contact Us” page.

Required Notices

Terms of Service

The website Terms of Service (TOS) addresses general use, data collection, derived content and electronic user transaction(s) appearing and/or occuring on our website.  You can view our Terms of Service by clicking “Read More” below.

Privacy practices

As required by the Health Insurance Portability & Accountability Act (HIPAA), the Notice of Privacy Practices  addresses how we collect, process and disclose your Protected Health Information.  To view our Notice of Privacy Practices please click “Read More” below.

Incident Reporting

As a proactive measure, SVEC created a voluntary Incident Reporting tool in which patients, members and citizens can make a good faith report of possible privacy, security, or compliance concerns directly to the the organizations Designated Privacy Officer.  To report an incident to SVEC, please click below to access our Incident Reporting Tool.

Regulatory Compliance

Medical Record Requests

Southside Virginia Emergency Crew permits patients access to their medical record when the request process is followed and completed according to agency policy and in compliance with HIPAA law.

THIS PROCESS IS CURRENTLY UNDER REVIEW BY THE COMPLIANCE OFFICE AND PENDING APPROVAL.  WE HOPE TO HAVE THIS AVAILABLE SOON.

For any medical record requests in the interim, please contact us by phone during normal business hours and request a contact back from the Privacy Officer.